Contact Us
The Research Staff, Inc.
5718 Hewitt
Houston , Texas 77092-5125
Phone: 713-688-3584
800-686-0559
Order Name Searches
Order Property Searches
Frequently Asked Questions
We have attempted to ask, and answer, many Frequently Asked Questions. Of course, there are always more. Please feel free to Ask Us by calling 800-686-0559, or emailing us at Orders@researchstaffonline.com
Table of Contents
The Research Staff, Inc. • 5718 Hewitt • Houston, Texas 77092-5125 • Phone: 713-688-3584 / 800-686-0559 • Email: support@researchstaffonline.com
Copyright © 2010. All rights Reserved.
Q: How do I order?
A: .... Fax:
877-390-8353
877-390-8353 or. Call: 713-688-3584, in Houston
for information and for guidance 800-686-0559, outside Houston area
Orders are received by fax or email only
Q: How long does an order take to receive results?
A:Our normal turn around time is 24-48 hours. However, there are times when research is more involved and requires additional time. In such cases, the person requesting the search will be notified, usually by email. Requests for additional information are always made in writing and research time depends on client’s response.
Our normal turn around time is 24-48 hours. However, there are times when research is more involved and requires additional time. In such cases, the person requesting the search will be notified, usually by email. Requests for additional information are always made in writing and research time depends on client’s response.Say, “RUSH” and we will report within 24 hours
Add 50% to the research fees for guaranteed same day (24 hour) turn around.
Response times include business days only, excludes weekends and courthouse closure days.
Q: How much does it cost?
A:Our fees are in line with industry standards. Our prices are based on “zones”. Please refer to definition of Zones to determine the jurisdiction level you will be charged.
Our fees are in line with industry standards. Our prices are based on “zones”. Please refer to definition of Zones to determine the jurisdiction level you will be charged.Please refer to Services Offered for expanded information regarding searches and “Special Packages”. Fees for service do not include charges for Express Delivery, copy charges, agency fees, etc. Volume discounts can be negotiated at the time a request is made. Volume is generally defined as ten, or more, orders in one jurisdiction at the time a request is made.
Q: How do I obtain a pre-approved line of credit?
A:Your first request will establish your line of credit. All new accounts require credit card back up. Payment is allowed, even encouraged, by check; the credit card just establishes your credit account.
Your first request will establish your line of credit. All new accounts require credit card back up. Payment is allowed, even encouraged, by check; the credit card just establishes your credit account.Feel free to call 800-686-0559 (extension 227) to discuss your Credit Line.
Q: Why do I need The Research Staff, Inc.?
A: When we are your research staff, you have a responsive group -
1.Who is trained to perform the needed research.
Who is trained to perform the needed research.2.Who knows where the information is located to answer your questions and to answer the questions created by research.
Who knows where the information is located to answer your questions and to answer the questions created by research.3.Who has access to the courthouses and to on-line data bases.
Who has access to the courthouses and to on-line data bases.4.Who knows the rules and regulations of each jurisdiction.
Who knows the rules and regulations of each jurisdiction.5.Who works within your budget and allows for efficient use of my time.
Who works within your budget and allows for efficient use of my time.6.Who is at the courthouse – ready, willing and able.
Who is at the courthouse – ready, willing and able.7.Who provides complete, concise and useful information reports.
Who provides complete, concise and useful information reports.8.Who is Your Research Staff
Who is Your Research StaffQ: Who are our clients?
A:Our clients are: Attorneys, Bankers, Private Investigators, Engineers, Individuals needing information, Title Companies, Investors, Contractors and up-stream correspondents.
Our clients are: Attorneys, Bankers, Private Investigators, Engineers, Individuals needing information, Title Companies, Investors, Contractors and up-stream correspondents.Q: What are zones?
A: We have organized our coverage areas into Zones. These Zones are
Zone 1Harris County, USDC-Southern District, Texas, and Secretary of State, Texas
Harris County, USDC-Southern District, Texas, and Secretary of State, TexasZone 2Austin, Bexar, Brazoria, Fort Bend, Galveston, Jefferson, Liberty, Montgomery, Travis, Waller and Williamson Counties
Austin, Bexar, Brazoria, Fort Bend, Galveston, Jefferson, Liberty, Montgomery, Travis, Waller and Williamson CountiesZone 3Brazos, Chambers, Denton, Grimes, Hardin, Houston, Matagorda, Orange, Polk, San Jacinto, Tarrant, Victoria, Washington, and Wharton Counties.
Brazos, Chambers, Denton, Grimes, Hardin, Houston, Matagorda, Orange, Polk, San Jacinto, Tarrant, Victoria, Washington, and Wharton Counties. Response times and prices are subject to some fluctuation. Please call for a quote.
Response times do not include weekends, holidays and courthouse closure days
Q. What is Public Record Retrievers Network (PRRN)?
A:The PRRN was established in 1995. It is the largest trade organization of professionals in the public record industry. More information about the PRRN is found at http://www.brbpub.com/prrn .
The PRRN was established in 1995. It is the largest trade organization of professionals in the public record industry. More information about the PRRN is found at http://www.brbpub.com/prrn . YES, The Research Staff, Inc. (your research staff) is a member in good standing of the PRRN and is committed to a Code of Professional Conduct
Q: What are some related links?
A:
http://appraisaldistrict.net – Links to all County Appraisal District for Texas
http://www.county.org – Links to all State of Texas County Sites
http://www.hcdistrictclerk.com – Harris County District Clerk
http://www.cclerk.hctx.net/applications/websearch/ - Harris County Clerk – Research
http://www.texasonline.com – State of Texas Website
http://www.window.state.tx.us/taxinfo/coasintr.html - Texas State Comptroller
http://www.abanet.org – American Bar Association
http://www.texasbar.com/ - State Bar of Texas
http://www.hba.org/ - Houston Bar Association
http://lawyers.justia.com/lawyers/texas/harris-county - Find a local attorney
http://www.brbpub.com/prrn .- Find a researcher
- Abstracted Judgments
- Courts - all levels
- Federal Tax Liens
- Fixture Liens (UCCs)
- State Tax Liens
- Deeds
- Mortgages
- Voluntary Liens
- Involuntary Liens
- Easements, Restrictions, Maps
