We have attempted to ask, and answer, many Frequently Asked Questions. Of course, there is always one more. Please feel free to Ask Us. As my mother used to say, "The only stupid question is the one not asked."
A: Our normal turn around time is 24-48 hours. However, there are times when research is more involved and requires additional time. In such cases, the person requesting the search will be notified either by telephone or by facsimile. Requests for additional information are always made by facsimile and research time depends on the client's response.
Say, "RUSH," so we will respond immediately
Add 50% to the research fees for guaranteed same day (24 hour) turn around.
Review of counties (Zone 3) outside the nine county primary area (Zone 1 and Zone 2), or states other than Texas, may require additional charges. Rush service outside the nine county primary area is subject to agency turn-around time.
Response time includes business days only and excludes weekends, some holidays and courthouse closure days.
A: Each Zone has its own price schedule. Please refer to Fee Schedule for detailed cost of services. Please refer to Services Offered for expanded information on Services and on "Special Research Packages". Fees for services do not include additional charges for Express Delivery, copy charges, agency fees, etc. Volume discounts can be negotiated at the time a request is made. Volume is generally defined as ten or more orders in one jurisdiction at one time.
A: • First time clients may be asked to pay in advance.
• Work can be provided on a COD basis.
• You may send a letter or order a search by printing the Order Form included in this site and forwarding the order by fax to 877-290-8353. A pre-approved line of credit is required for on-going, bill and pay accounts.
• Order by using the Order Form included herein or simply write your request, providing us with as much information as you can. Send your request by email to sales@researchstaffonline.com . A pre-approved line of credit is required. We will invoice you when the work is complete.
All other Texas Counties. Best response times and best prices are for
home based counties: Brazos, Burleson, Colorado, Denton, Grimes,
Hardin, Houston, Jasper, Matagorda, Orange, Polk, San Jacinto, Tarrant,
Victoria, Washington, and Wharton Counties.Response times and
prices are subject to some fluctuation in the other counties in Texas. Please call for a quote.
Response times do not include weekends, holidays and courthouse closure days.
Q: What is Public Record Retrievers Network (PRRN)?
A: The PRRN was established in 1995. It is the largest trade organization of professionals in the public record industry. More information about the PRRN is found at http://www.brbpub.com/prrn .
Yes, The Research Staff, Inc. is a member in good standing of the PRRN and is committed to a Code of Professional Conduct.
The Research Staff, Inc. wishes to acknowledge their gratitude to Mike Sankey at BRB Publications, Inc. for his time, information and very good advice. We have always found the people at BRB Publications to be helpful and resourceful.
